Shipping policy

Thank you for shopping with Elevex.

All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated delivery times may vary depending on your location:

Canada & United States: 5–10 business days
International Orders: 7–15 business days

Please note that shipping times may be affected by holidays, high-demand periods, or carrier delays outside of our control.

All orders include tracked shipping. Tracking details will be sent once your order has been dispatched.

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If your package is delayed, lost, or arrives damaged, please contact us at support@elevex.store and we will do our best to assist you as quickly as possible.

You can always contact us for any shipping-related questions at support@elevex.store.